Certificate III in Business

Why choose this course?

Develop the contemporary knowledge and skills required to be effective and productive in the modern workplace. Take the next step in your business career with a course designed to provide training for business and office-related roles.

Learn the practical skills necessary for satisfying employment in the business sector and bring yourself up-to-date with knowledge and technology required to enter the workforce. At the completion of this course, you will be qualified to gain employment in a range of business work environments.

This Certificate III in Business is a nationally accredited qualification which helps you develop the broad skills, tools and techniques required for entry to mid-level roles in a business, office and/or administrative environments. This qualification is relevant across all industry sectors and business functions and is suited to those working in retail, manufacturing, resources, business services, community services, sales and the public sector.

This course is suited for positions including and related to: Customer Service Advisor, Data Entry Operator, Clerk, Payroll Officer, Word Processing Operator, Typist, Office Administrator.

Course Information

Fast Facts

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Entry Requirements

  • Students should be a minimum of 18 years of age.
  • Students require a completed Year 10 or equivalent; or,
  • Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies.
  • English language requirements: IELTS 4.5 (with no individual band less than 4.5) or equivalent.

Unit Details

BSBWOR301 Organise personal work priorities and development

BSBWHS302 Apply knowledge of WHS legislation in the workplace

BSBCUS301 Deliver and monitor a service to customers

BSBDIV301 Work effectively with diversity

BSBFLM312 Contribute to team effectiveness

BSBREL401 Establish networks

BSBITU302 Create electronic presentations

BSBITU304 Produce spreadsheets

BSBWRT301 Write simple documents

BSBITU303 Design and produce text documents

BSBITU306 Design and produce business documents

BSBITU309 Produce desktop published documents

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is available for each Unit of Competency based on relevant workplace experience, formal training or other expertise. Recognition will involve mapping and submission of evidence in a portfolio form to be assessed by Site Institute assessors.


Develop skills in utilising business software, dealing with people, organising work and delivering business outcomes. Learn how to communicate effectively in a business setting.

Job Prospects
Office administrator, Customer Service Advisor, Data Entry Operator, Clerk, Payroll Officer

Cert III in Business provides a foundation for higher level business-related qualifications including the Cert IV in Business and Diploma of Business. Completion of a Site Institute Diploma will provide you with a pathway into a bachelor degree at leading Australian Universities. This means you can cut down the amount of time and money you need to complete your degree, or in some cases even enrolling straight into the second year of your university course.